Easy2Find reads jobs straight from companies’ careers pages – every 15 minutes by day, every hour at night – and alerts you the moment a matching job goes up.

Technical Support Engineer

Aidoc · Tel Aviv-Yafo, Tel Aviv District, Israel · Posted 2 hours ago

Apply for me Save to my jobs Job page

To apply, save or open the job page, sign in. Sign-up is by invitation only for now, and after signing in you come straight back to this job. No invite? Ask to join

Summary

Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.

Requirements

3+ years of experience in technical support
Knowledge and experience with SQL
Experience in navigating complex support scenarios
Customer-oriented and exceptional interpersonal skills
Excellent analytical and problem-solving skills
Self-starter, experience within a start-up environment
Experience working cross-functionally with product and engineering to escalate issues and thoroughly document expected behavior, current behavior and steps to replicate
Experience working with PagerDuty, Salesforce, Slack.