Support Enablement Engineer
כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.
תקציר
As AI reshapes cybersecurity, enterprises face a dual challenge: unlocking AI’s potential while defending against AI-driven attacks.
דרישות
- At least 2 years of experience as a Tier 2–3 Support Engineer in a web, networking, or information security company, or equivalent experience as a Technical Account Manager or Pre-Sales Engineer.
- Experience working with networking or security software solutions, with an emphasis on networking, TCP/IP, firewalls, and proxy servers – required.
- Strong English communication skills, both verbal and written – required.
- Excellent communication and presentation skills, with the ability to clearly articulate complex topics to different audiences in a concise, professional, and compelling manner.
- Ability to provide constructive criticism and feedback, and use it to advocate for customer, partner, and support needs with different departments across the company.
- Experience working in a Knowledge Management or Knowledge team, or proven experience creating technical guides and knowledge-base articles – an advantage.
- Great troubleshooting abilities and a passion for diving into complex technical problems in real production environments.
- Team player, responsible, and well-organized.