Senior Customer Engineer
כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.
תקציר
Noma is building the first comprehensive AI Security and Governance Platform, helping organizations adopt AI, Agents, and LLMs with confidence and control.
דרישות
- 5+ years of experience in customer-facing technical roles within B2B SaaS , including a background in Solutions Engineering, Professional Services, or Tier 3 Support at a cybersecurity vendor, such as an EDR, DLP, or CASB/SASE provider.
- Proven experience deploying and integrating solutions in enterprise customer environments , including setting up infrastructure, navigating complex dependencies, and troubleshooting production systems.
- Broad technical expertise and a generalist mindset , with the ability to move confidently between endpoint management, cloud infrastructure, identity providers and SSO, and networking.
- Hands-on experience with endpoint and MDM tools , such as Jamf or Microsoft Intune, and cloud platforms and services such as AWS, Azure, GCP, or Databricks.
- Strong scripting and building skills , using Python, Bash, or PowerShell for diagnostics, automation, data processing, and integrations, alongside practical experience with REST APIs, Docker, and Kubernetes.
- Strong troubleshooting skills across authentication, logs, security controls, and system integrations, with the ability to isolate issues and own technical escalations through resolution.
- Excellent communication skills , with the ability to lead technical customer conversations and explain c