Technical Support Engineer
כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.
תקציר
Upwind is a cloud security platform that uses runtime context to show security teams what actually matters. Powered by eBPF sensors, we cover everything from cloud posture to real-time threat protection and API security.
דרישות
- 3–6 years of hands-on experience in Technical Support, Technical Account Management, or Escalation Engineering at a software/SaaS company, working with global customers (internal IT support doesn’t match this role)
- Strong experience with AWS and Kubernetes
- Experience with MySQL
- Solid background in Docker, Linux, and networking
- Experience with OpenSearch, Grafana, or similar tools for troubleshooting and analysis
- Excellent English, written and spoken
- Strong self-learning ability and the independence to dig in on your own, while working well as part of a team
- Experience in cybersecurity, especially cloud security (advantage)
- Bachelor’s degree in Engineering / Cyber Security or equivalent experience (advantage)