IT Specialist

Rounds · Ramat Gan · היברידי · נמצאה לפני 3 ימים

כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.

תקציר

⇨ Interview process: HR Initial Interview ⇨ Home Assignment ⇨ Technical Interview ⇨ HR Interview ⇨ CTO Interview

דרישות

• 4+ years experience in an IT Support, Service Desk, or IT Operations role.
• Solid experience with Google Workspace (User management, security settings, SSO setup).
• Experience managing the employee lifecycle (Onboarding/Offboarding) for both local and remote staff.
• Proficiency in troubleshooting and supporting local and remote users including extensive knowledge of MacOS and Windows Operating systems.
• Experience managing user permissions and access rights for core business apps such as Slack, Generative AI tools.
• Hands-on experience with specific MDM tools like Jamf, JumpCloud, or Kandji.
• Experience setting up IT ticketing lifecycle including workflows, automations, and reporting in tools like Jira Service Management, Zendesk, or Freshservice.
• Experience managing Endpoint Detection and Response (EDR) agents or Email Security Gateways.
• Basic understanding of networking concepts (TCP/IP, DNS, VPN).
• Strong organizational skills and attention to detail, particularly in managing asset inventory and procurement.
• Excellent communication skills, both written and verbal in English, with a strong customer service orientation.
• Willingness to provide support for global employees on Fridays