Technical Service Specialist - Tier 1
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תקציר
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management.
דרישות
- Education: Practical Engineer (Electrical, Electronics, Mechanical, or Instrumentation and Control Engineering).
- Previous experience in technical customer service, helpline, or remote support – an advantage.
- Experience with photovoltaic systems - an advantage.
- Excellent interpersonal and communication skills with the ability to build and maintain strong relationships with customers, peers, and managers.
- Ability to multitask effectively in a fast-paced environment.
- Self-motivated, proactive, and able to take initiative, solve problems, and lead tasks.
- Advanced proficiency in Microsoft Excel and solid knowledge of PowerPoint. Ability to adapt quickly to new systems and provide effective customer support
- True team player with a strong sense of responsibility.
- Willing to support the team with rare alternate Friday or evening shifts, communicated in advance.