Technical Support Engineer – Night Shifts (Student )
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Summary
Novidea is seeking a motivated Student Technical Support Engineer to join our global Support team and provide technical coverage during night hours.
Requirements
- Current student in Computer Science, Information Systems, Software Engineering, or another relevant technical field.
- Familiarity with Salesforce.
- Strong technical aptitude and curiosity - you enjoy understanding why something isn't working.
- Basic understanding of programming concepts.
- Basic understanding of databases and SQL.
- Familiarity with web technologies, APIs or JSON is an advantage.
- Strong problem-solving and analytical skills.
- Excellent written and spoken English.
- Ability to work independently and make decisions during night hours.
- Availability to work regular 02:00–09:00 shifts (Sunday night - Friday Morning)
- Previous experience in technical support, IT, QA, NOC, or a technical customer-facing role. (advantage)
- Experience using SQL or querying data. (advantage)