Senior Technical Support Engineer
כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.
תקציר
Come join the company building the security operating model for the age of AI. AI has changed how data is used — and security must change with it. Cyera's mission is to empower businesses to accelerate AI Adoption by defining a holistic approach to securing AI - from data to access to model.
דרישות
- Education: Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Engineering, or a related technical field (or Associate degree with equivalent practical experience).
- Experience: 5+ years in technical support, support engineering, escalation support, or customer-facing technical roles within SaaS or cybersecurity.
- Scripting & Automation: Hands-on experience with scripting languages such as Python, Bash, or PowerShell
- Domain Knowledge: Direct experience in data security or cloud domains, such as DSPM, IAM, SIEM, CASB, CNAPP, CSPM, data privacy, or DLP.
- Cloud & Security Infrastructure: Hands-on experience supporting enterprise cloud platforms (AWS, Azure, or GCP) and identity/authentication protocols (SSO, SAML, OAuth, SCIM, RBAC).
- Technical Troubleshooting: Strong ability to analyze logs, inspect APIs and web services, work with SQL, and write root-cause analysis (RCA) summaries and runbooks.
- Tooling: Direct experience managing tickets and escalations in enterprise platforms like Zendesk, ServiceNow, Jira, or Salesforce.
- Execution & Communication: Exceptional written and verbal communi