Operation Manager, Content Moderation
כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.
תקציר
We are looking for a highly proactive and experienced Operations Manager to help lead the operational evolution in content moderation of the Trust & Safety (T&S) department.
דרישות
- 3+ years of experience in Trust & Safety, marketplace integrity, risk operations, fraud operations, content moderation, platform operations or another complex operational environment.
- Demonstrated experience independently leading large or cross-functional projects.
- Strong ownership mentality and bias for action — you naturally ask “what needs to happen next?” and make it happen.
- Ability to take an ambiguous problem and turn it into a structured plan with clear decisions, owners and execution.
- Strong stakeholder-management skills, including the ability to influence Product, Engineering, Data and business teams.
- Comfortable working with technical teams and learning new systems, APIs, workflows and technical concepts. Engineering experience is not required, but technical curiosity is.
- Strong analytical judgment and ability to use data to make decisions and measure operational impact.
- Excellent written and verbal communication, with an ability to simplify complex topics and drive conversations toward decisions.
- High level of independence, reliability and follow-through.
- Experience implementing or managing third-party Trust & Safety, moderation, fraud or risk technology. (advantage)
- Experience working with AI/ML-powered moderation, detection or enforcement systems. (advantage)
- Experience with moderation operations at scale or with BPO/vendor environments. (advantage)