Help Desk Support Specialist

Enlight · Israel · היברידי · נמצאה לפני 2 שעות

כדי להגיש, לשמור או לפתוח את דף המשרה מתחברים עם Google. זה חינם, ואחרי ההתחברות חוזרים ישר למשרה הזו.

תקציר

We are seeking a Help Desk Support Specialist to provide technical support to end users in a cloud-based IT environment, with a strong focus on Microsoft 365 .

דרישות

• Previous experience in a Help Desk / Technical Support role – required .
• knowledge in the Microsoft 365 environment.
• Hands-on experience with Outlook, Teams, OneDrive, and SharePoint.
• Familiarity with Active Directory / Azure Active Directory.
• Experience managing users, permissions, password resets, and setting up new computers.
• Basic knowledge of Windows operating systems.
• Ability to independently troubleshoot and resolve technical issues.
• Strong customer service orientation and the ability to work effectively with users and within a team in a dynamic environment.
• Good technical English skills.