IT Specialist
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Summary
AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation.
Requirements
- 5+ years of experience in a technical support role within a medium-sized organization, with a focus on customer service
- Proven ability to manage laptops, mobile devices, network equipment, and security tools
- Experience administering Google Workspace (G Suite)
- Knowledge of network protocols and communication
- Proficient in supporting both macOS and Windows environments
- Familiarity with SaaS tools such as SmartSheet, DocuSign, and Zoom
- Strong customer service orientation with excellent interpersonal skills
- Fluent in English (written and spoken)
- Quick learner with a proactive, hands-on approach
- Highly organized, detail-oriented, and self-motivated
- Solid understanding of information security principles
- Comfortable working with international teams and external vendors